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Complain or Report Incident


Complain or Report Incident

This portal ensures a genuine forum for customers to voice their opinions and submit their comments and Report Incident in order to improve services and enhance practices. The Government of Dubai is committed to delivering exceptional services to its customers and seeks to develop performance to their satisfaction and exceed their expectations.

Complaints from customers are considered essential to simplify procedures and develop and enhance performance. Thus, the government is keen to open communication channels with its customers and to recognize their needs, taking into consideration the cultural diversity of these customers.

To register a online complaint please click on the below Logo:

eComplain Logo

Any person suspecting that fraud or a breach of our ethics code has or may occur may report their suspicions confidentially through Al Ameen.

Alameen logo