Visa services made easy

DUBAI — Dubai visitors may now inquire about the status and validity of their visas, apart from other immigration transactions round the clock via smart mobile applications. Dubai Immigration launched the new electronic project, known as GDRFAD Mobile — General Department of Residency and Foreign Affairs in Dubai — on Tuesday morning as part of the 30th edition of GITEX 2010. Major General Mohammad Ahmed Al Marri, Director-General of the General Department of Residency and Foreigners Affairs in Dubai, said the information and data, to be available in Arabic and English, would be provided to individuals and companies through smart phones such as the Blackberry and iPhone. “Applicants may avail the cell phone-based service anywhere and anytime to inquire about the status and expiry date of the entry and residence visas.” The public can also get feed back on their e-form applications, transactions catalogue, as well as the department news and updates under the project. “The service may be downloaded from the department’s Website,” he said. Al Marri said the move, which is one five new services launched in GITEX, is aimed to save time, effort and money in line with the UAE high tech position regionally and worldwide. The four other new services launched this GITEX include Amer Service Car whereby customers can have access to residency services wherever they are located. Customers may further access vital residency services in the form of statistics and indicators under the Dash Board service. The department is also geared up to launch its new website to integrate between internet and intranet users of the department’s services. The department staff can effectively participate in developing services through Afkary (My Ideas) service. “Processing customers’ transactions in a record time is a priority to Dubai immigration. The GDRFAD Mobile is one of 168 electronic services targeting the convenience and satisfaction of customers, be they Emiratis, residents or visitors.” Lt-Col. Khalid Nasser Alrazooqi, Assistant Director General for IT affairs in the department, said the Dubai immigration wants to set a balance between customers’ satisfaction and security grounds. “The initiative will help us develop the public’s awareness and keep them informed with the department’s updates.” First Lieutenant Khalid Al Falasi, Director of electronic projects, said an applicant may have access to the mobile service by a distinct password, and choose the language suitable for him. “A company may inquire about the status and number of illegal residents under their sponsorship.” https://www.khaleejtimes.com/DisplayArticle09.asp?xfile=data/theuae/2010/December/theuae_December204.xml&section=theuae
Visa services made easy
Happy Meter