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Contact Us


Contact Us

GDRFA-D can be reached from anywhere, any time online, phone, chat, mobile apps, kiosks, or in person across our locations in Dubai

Call Center (Amer Service)
We have a 24-hour toll-free 'AMER service' for complaints, suggestions and enquiries available via voice, fax, e-mail and e-chat.

Toll free: 8005111
Telephone (International): +971 4 313 9999

Fax:+9714 5011111


Our Head Office is located at Al Jaffliya next to the Bur Dubai Police Station opposite the Jaffliya Metro station.

Mail Address:
General Directorate of Residency and Foreigners Affairs-Dubai (GDRFA-D)
P.O BOX: 4333, Dubai, United Arab Emirates (UAE)

Suggestions: Submit your suggestions on the Suggestions.

Complaints:  To make a complaint, please visit eComplain web page.