GDRFA-D can be reached from anywhere, any time online, phone, chat, mobile apps, kiosks, or in person across our locations in Dubai.
Call Center (Amer Service)
We have a 24-hour toll-free 'AMER service' for complaints, suggestions and enquiries available via voice, fax, e-mail and e-chat.
Our Head Office is located at Al Jaffliya next to the Bur Dubai Police Station opposite the Jaffliya Metro station.
General Directorate of Residency and Foreigners Affairs-Dubai (GDRFA-D)
P.O BOX: 4333, Dubai, United Arab Emirates (UAE)
Suggestions: Submit your suggestions on the Suggestions.
Complaints: To make a complaint, please visit eComplain web page.