Terms of use

Terms of use

Acceptance of terms

The services that GDRFA-D (Dubai) or DNRD Dubai provides to you are subject to the following terms of use ("TOU"). GDRFA-D reserves the right to update the TOU at any time without notice to you. The most current version of the TOU can be reviewed by clicking on the "terms of use" hypertext link located at the bottom of our web pages.


The following are terms of a legal agreement between you and GDRFA-D. By accessing, browsing, or using this web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this web site.

GDRFA-D may, without notice to you, at any time revise these terms of use and any other information contained in this web site by updating this posting. GDRFA-D may also make improvements or changes in the products, services, or programs described in this site at any time without notice.


This web site contains proprietary notices and copyright information, the terms of which must be observed and followed. This site and all content in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for the creation of derivative works without GDRFA-D's prior written consent, except that GDRFA-D grants you non-exclusive, non-transferable, limited permission to access and display the web pages within this site, solely on your computer and for your personal, non-commercial use of this web site. This permission is conditioned on your not modifying the content displayed on this site, your keeping intact all copyright, trademark, and other proprietary notices, and your acceptance of any terms, conditions, and notices accompanying the content or otherwise set forth in this site. Notwithstanding the foregoing, any software and other materials that are made available for downloading, access, or other use from this site with their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.

Your failure to comply with the terms, conditions, and notices on this site will result in automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control. Except for the limited permission in the preceding paragraph, GDRFA-D does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another web site or in any other media.

Certain disclaimers

Information on this web site is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors. GDRFA-D assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site.

GDRFA-D provides no assurances that any reported problems will be resolved by GDRFA-D, even if GDRFA-D elects to provide information with the goal of addressing a problem.

Confidential information

GDRFA-D does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to GDRFA-D will be deemed not to be confidential. By sending GDRFA-D any information or material, you grant GDRFA-D an unrestricted, irrevocable license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. You also agree that GDRFA-D is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law. Personally-identifiable information that you submit to GDRFA-D for the purpose of receiving products or services will be handled in accordance with our privacy policies. Please see the tab entitled “privacy” for information regarding GDRFA-D’s privacy policies.

Global availability

Information GDRFA-D publishes on the internet (world wide web), social media, newsletters and other external communication may contain references or cross references to GDRFA-D products, programs and services that are not announced or available in your country. Such references do not imply that GDRFA-D intends to announce or make available such products, programs, or services in your country. Please consult your local GDRFA-D business contact for information regarding the products, programs, and services that may be available to you.

Business relationships

This web site may provide links or references to non-GDRFA-D web sites, customers, partners, media, vendors and resources of third parties. GDRFA-D makes no representations, warranties, or other commitments whatsoever about any non-GDRFA-D web sites or third-party resources that may be referenced, accessible from, or linked to any GDRFA-D site. A link to a non-GDRFA-D web site does not mean that GDRFA-D endorses the content or use of such web site or its owner. In addition, GDRFA-D is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from an GDRFA-D site. Accordingly, you acknowledge and agree that GDRFA-D is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those sites or resources.

When you access a non-GDRFA-D web site, even one that may contain the GDRFA-D-logo, please understand that it is independent from GDRFA-D, and that GDRFA-D does not control the content on that web site. It is up to you to take precautions to protect yourself from viruses, worms, trojan horses, and other potentially destructive programs, and to protect your information as you deem appropriate.

Linking to this site

All links to this web site must be approved in writing by GDRFA-D, except that GDRFA-D consents to links in which the link and the pages that are activated by the link do not: (a) create frames around any page on this web site or use other techniques that alter in any way the visual presentation or appearance of any content within this site; (b) misrepresent your relationship with GDRFA-D; (c) imply that GDRFA-D approves or endorses you, your web site, or your service or product offerings; and (d) present false or misleading impressions about GDRFA-D or otherwise damage the goodwill associated with the GDRFA-D name or trademarks. As a further condition to being permitted to link to this site, you agree that GDRFA-D may at any time, in its sole discretion, terminate permission to link to this web site. In such event, you agree to immediately remove all links to this web site and to cease using any GDRFA-D trademark.


Certain text in this web site may be made available in languages other than English. Text may be translated by a person or solely by computer software with no human intervention or review. These translations are provided as a convenience to you, and GDRFA-D makes no representations or commitments regarding the accuracy or completeness of the translation, whether or not computer-generated or performed by a person. Please see the below disclaimer of warranty for additional conditions.

Disclaimer of warranty

Use of this site is at your sole risk. All materials, information, products, software, programs, and services are provided "as is," with no warranties or guarantees whatsoever. GDRFA-D expressly disclaims to the fullest extent permitted by law all express, implied, statutory, and other warranties, guarantees, or representations, including, without limitation, the warranties of merchantable products, fitness for a particular purpose, and non-infringement of proprietary and intellectual property rights. Without limitation, GDRFA-D makes no warranty or guarantee that this web site will be uninterrupted, timely, secure, or error-free.

You understand and agree that if you download or otherwise obtain materials, information, products, software, programs, or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system.

Limitation of liability

In no event will GDRFA-D be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from this web site or any use of this web site, or of any site or resource linked to, referenced, or accessed through this web site, or for the use or downloading of, or access to, any materials, information, products, or services, including, without limitation, any lost profits, business interruption, lost savings or loss of programs or other data, even if GDRFA-D is expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort, or any other legal theories.

Additional or different terms, conditions, and notices may apply to specific materials, information, products, software, and services offered through this web site. In the event of any conflict, such additional or different terms, conditions, and notices will prevail over these terms of use. Please see the applicable agreement or notice.

Description of services.

Through its network of web properties, GDRFA-D provides you with access to a variety of resources, including, download areas, and product information (collectively "services"). The services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to the TOU.

Personal and non-commercial use limitation.

Unless otherwise specified, the services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the services.

Notice specific to documents available on this web site.

Permission to use documents (such as white papers, press releases, datasheets and FAQs) from the services is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the services is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any documents are made. Documents specified above do not include the design or layout of the GDRFA-D web site or any other GDRFA-D owned, operated, licensed or controlled site. Elements of GDRFA-D web sites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any GDRFA-D web site may be copied or redistributed unless expressly permitted by GDRFA-D.

GDRFA-D and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published as part of the services for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. GDRFA-D and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantable products, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement.

The documents and related graphics published on the services could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. GDRFA-D and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

Notices regarding software, documents and services available on this web site

In no event shall GDRFA-D and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other actions that involves torts, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from the services.

Member account, password, and security.

If any of the services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify GDRFA-D immediately of any unauthorized use of your account or any other breach of security. GDRFA-D will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by GDRFA-D or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

No unlawful or prohibited use.

As a condition of your use of the services, you will not use the services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the services in any manner that could damage, disable, overburden, or impair any GDRFA-D server, or the network(s) connected to any GDRFA-D server, or interfere with any other party's use and enjoyment of any services. You may not attempt to gain unauthorized access to any services, other accounts, computer systems or networks connected to any GDRFA-D server or to any of the services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the services.

Use of services

The services may contain e-mail services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable you to communicate with others (each a "communication service" and collectively "communication services"). You agree to use the communication services only to post, send and receive messages and material that are proper and, when applicable, related to the particular communication service. By way of example, and not as a limitation, you agree that when using the communication services, you will not:

  • Use the communication services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicated or unsolicited messages (commercial or otherwise)

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others

  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information

  • Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same

  • Use any material or information, including images or photographs, which are made available through the services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party

  • Upload files that contain viruses, Trojan horses, worms, time bombs, Cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another

  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such communication services specifically allow such messages

  • Download any file posted by another user of a communication service that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner

  • Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded

  • Restrict or inhibit any other user from using and enjoying the communication services

  • Violate any code of conduct or other guidelines which may be applicable for any particular communication service

  • Harvest or otherwise collect information about others, including e-mail addresses

  • Violate any applicable laws or regulations

  • Create a false identity for the purpose of misleading others

  • Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the services or other user or usage information or any portion thereof


GDRFA-D has no obligation to monitor the communication services. However, GDRFA-D reserves the right to review materials posted to the communication services and to remove any materials in its sole discretion. GDRFA-D reserves the right to terminate your access to any or all of the communication services at any time, without notice, for any reason whatsoever.

GDRFA-D reserves the right at all times to disclose any information as GDRFA-D deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in GDRFA-D's sole discretion.

GDRFA-D does not control or endorse the content, messages or information found in any communication services and, therefore, GDRFA-D specifically disclaims any liability with regard to the communication services and any actions resulting from your participation in any communication services. Managers and hosts are not authorized GDRFA-D spokespersons, and their views do not necessarily reflect those of GDRFA-D.

Materials uploaded to the communication services may be subject to posted limitations on usage, reproduction and/or dissemination; you are responsible for adhering to such limitations if you download the materials.

Materials provided to GDRFA-D or posted at any GDRFA-D web site.

GDRFA-D does not claim ownership of the materials you provide to GDRFA-D (including feedback and suggestions) or post, upload, input or submit to any services or its associated services for review by the general public, or by the members of any public or private community, (each a "submission" and collectively "submissions"). However, by posting, uploading, inputting, providing or submitting ("posting") your submission you are granting GDRFA-D, its affiliated companies and necessary sub-licenses permission to use your submission in connection with the operation of their internet businesses (including, without limitation, all GDRFA-D services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your submission; to publish your name in connection with your submission; and the right to sub-license such rights to any supplier of the services.

No compensation will be paid with respect to the use of your submission, as provided herein. GDRFA-D is under no obligation to post or use any submission you may provide and GDRFA-D may remove any submission at any time in its sole discretion.

By posting a submission you warrant and represent that you own or otherwise control all of the rights to your submission as described in these terms of use including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.

In addition to the warranty and representation set forth above, by posting a submission that contain images, photographs, pictures or that are otherwise graphical in whole or in part ("images"), you warrant and represent that (a) you are the copyright owner of such images, or that the copyright owner of such images has granted you permission to use such images or any content and/or images contained in such images consistent with the manner and purpose of your use and as otherwise permitted by these terms of use and the services, (b) you have the rights necessary to grant the licenses and sub-licenses described in these terms of use, and (c) that each person depicted in such images, if any, has provided consent to the use of the images as set forth in these terms of use, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such images. By posting images, you are granting (a) to all members of your private community (for each such images available to members of such private community), and/or (b) to the general public (for each such images available anywhere on the services, other than a private community), permission to use your images in connection with the use, as permitted by these terms of use, of any of the services, (including, by way of example, and not as a limitation, making prints and gift items which include such images), and including, without limitation, a non-exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your images without having your name attached to such images, and the right to sub-license such rights to any supplier of the services. The licenses granted in the preceding sentences for an images will terminate at the time you completely remove such images from the services, provided that, such termination shall not affect any licenses granted in connection with such images prior to the time you completely remove such images. No compensation will be paid with respect to the use of your images.

Notices and procedure for making claims:

Any notifications of claimed copyright infringement should be sent to 'Attention: General Directorate of Residency and Foreigners Affairs-Dubai, P.O BOX: 4333, Dubai, United Arab Emirates, with a clear ownership reference and relevant document. All inquiries not relevant to the following procedure will not receive a response.

Links to third party sites.

The links on GDRFA-D's web site may let you leave GDRFA-D's site. The linked sites are not under the control of GDRFA-D and GDRFA-D is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. GDRFA-D is not responsible for webcasting or any other form of transmission received from any linked site. GDRFA-D is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by GDRFA-D of the site.

Unsolicited idea submission policy.

GDRFA-D or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials. Please do not send any original artwork, samples, demos, or other works. If, despite our request that you not send us your ideas and materials, you still send them, please understand that GDRFA-D makes no assurances that your ideas and materials will be treated as confidential or proprietary.

The contents of this website belong to the General Directorate of Residency and Foreigners Affairs - Dubai, including but not limited to intellectual property, trademarks, copyright and others in all materials on the website.

It is strictly forbidden to use or modify the contents of the website for any purposes without the prior written consent of the General Directorate of Residency and Foreigners Affairs - Dubai.

Copyright notice. © 2016 GDRFA-D. All rights reserved. Any rights not expressly granted herein are reserved.

Send your questions related to GDRFA-D's online properties, spam/privacy issues, website related technical queries to GDRFA-D, General Directorate of Residency and Foreigners Affairs-Dubai, P.O BOX: 4333, Dubai, United Arab Emirates

Last updated on June 1st, 2016. The terms stated in this document and content on the site are subject to change without prior notice to the user.