Issuance of statements (entry and exit movement)
1. Access to the smart services system (digital ID or user name).
2. Search for the service you want to apply for.
3. Fill in the application data
4. Payment of Service Fees
Department of Public Services – Al Aweer (for visit visas only):
1. Visit the Public Services Section – Al Aweer or the Airport Service Center.
2. Get an automated turn ticket and wait.
3. Submit the application fulfilling all the conditions and documents for the customer service employee
4. Payment of Service Fees
AMER Service Center:
1. Visit the nearest Customer Happiness Center.
2. Get an automated queue ticket and wait.
3. Submit the application fulfilling all the conditions and documents for the customer service employee
4. Payment of Service Fees
Submission of the application by the sponsor for residents.
Submission of the application by UAE citizens / GCC countries citizens.
Airport Service Center – Terminal 3.
AMER Centers.