Dubai Airports handles 26 million passengers during the first half of 2023

Smart Gates Handle 36% of Passenger Entry and Exit Transactions at Dubai Airports

The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai has announced that Dubai Airports' passport counters and smart gates have efficiently handled over 26 million passengers in just the first half of 2023

Of this number, a staggering 9 million travellers utilized the cutting-edge smart gates to seamlessly sail through entry and exit procedures within mere seconds.

HE Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA, emphasized that, through meticulous planning and preparation, the passport counters and smart gates at Dubai Airports are exceptionally equipped to handle passenger volumes surpassing initial projections. He attributed this capacity to forward-thinking strategies and commendable collaboration with strategic partners.

Additionally, Al Marri highlighted that GDRFA Dubai is committed to delivering top-tier services by leveraging artificial intelligence, digital transformation, and smart gate technologies. These innovations play a significant role in streamlining passenger flow, thus reducing congestion and wait times.

For his part, Brigadier General Talal Ahmed Al Shanqiti, Assistant General Director of the Airport Passport Affairs Sector, said that 36% of the total number of passengers made use of smart gates during the first half of the year.

He expressed the department's aspiration to increase this number to 50% by the end of the year.

Brigadier General Al Shanqiti urged travellers to verify the validity of their passports in advance and to utilize smart gates and other advanced services to expedite their journeys.

Al-Shanqeeti also extended his appreciation to strategic partners for their crucial role in these developments