Issuance of a New Ordinary Passport
This service enables issuing a new passport.
1. Personal Photo with a white background
Digital channels (website/smart application):
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Center:
1. Visit the nearest Customer Happiness Center.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Center:
1. Visit the nearest Customer Happiness Center.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
55 AED plus VAT (5%)
1. The personal photo must be 5.4 x 5.3 cm with a white background and clearly distinguishable facial features.
2. The passport holder's presence in the country.
3.Category (People of Determination and the Elderly) Possibility of completing the service without the need for a fingerprint (Skip the fingerprint)
2. The passport holder's presence in the country.
3.Category (People of Determination and the Elderly) Possibility of completing the service without the need for a fingerprint (Skip the fingerprint)
1. Availability of the service 24/7 on the UAEICP smart application.
2. Availability of the service 24/7 on the website www.icp.gov.ae.
3. The main building of the GDRFAD.
4. General Administration Customer Happiness Center - Hatta.
5. General Administration - Customer Happiness Center (24/7) at Dubai Airport, Terminal 3.
6.Customers Happiness Centre (Al Twar)
2. Availability of the service 24/7 on the website www.icp.gov.ae.
3. The main building of the GDRFAD.
4. General Administration Customer Happiness Center - Hatta.
5. General Administration - Customer Happiness Center (24/7) at Dubai Airport, Terminal 3.
6.Customers Happiness Centre (Al Twar)
48.0 Hour(s)
Not Applicant
Passport renewal.
Passport replacement
Issuing a replacement passport for damaged/lost.
Service details last updated on:
12/08/2024
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