Managing the relationship with partners
The General Directorate of Identity and Foreigners affairs is keen to take
care of partners and give them great care as one of the most important
pillars in achieving the national agenda and strategic goals. The General
Administration manages the relationship with its partners in accordance
with international best practices, as it applies the ISO 44001:2017
standard, which includes all stages of partnership management operations,
which contributes to Achieve added value and benefiting from shared
capabilities, resources and knowledge, which is positively reflected on
levels of happiness and continuous improvement and development projects
and initiatives.
Partnership Definition
Partnership is an agreement or joint action between two or more parties,
that inputs responsibilities and outputs that define and contribute
achieving common strategic goals, developing operations and services
provided, and achieve mutual benefits for adding values to both parties.
Partnerships Framework
Partnerships Establishment
- Identify and define partners
- Establish selection criteria
- Prepare and sign agreements
- Initial business plan
Implementation and follow-up of the partnership
- Joint work plan
- Implementation of initiatives and projects
- Performance follow up
Partnership Evaluation
- Performance indicators results
- Satisfaction Survey results
- Partner evaluation results
Partnership Development
- Improvement plans
- Close feedback
- Continuation or termination of the partnership
