Passport Renewal
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data.
4. Pay the service fee (if any).
Customer Happiness Center:
1. Visit the nearest Customer Happiness Center.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
5. Approving and sending the approved request by e-mail.
2. The passport holder's presence in the country.
3. Those over 15 must have their signature and fingerprint on their identity card.
Availability of the service 24/7 on the website www.icp.gov.ae.
The main building of the GDRFAD.
General Administration - Customer Happiness Center (Hatta).
General Administration - Customer Happiness Center (24/7) at Dubai Airport, Terminal 3.
Customers Happiness Centre (Al Twar).
Category (People of Determination and the Elderly) Possibility of completing the service without the need for a fingerprint (Skip the fingerprint)
The passport can be renewed at the Customer Happiness Center 24/7 (Dubai Airports - Terminal 3).